Terms and Conditions
 
Before any services are utilised a free of charge home visit will be made at a time that is convenient for you. During this visit an agreement/contract will be read and signed by both parties outlining responsibilities and agreed procedures.
 
Your dog....
 
The owner is responsible for ensuring that their dog is up to date with their standard yearly vaccines, flea and tick treatment, and wormed regularly (usually every three months). Your best friend should also have a visible identification tag with your phone number on (as required by law) when being walked by Alwoodley Professional Dog Walking Service
 
The owner is responsible for disclosing to Alwoodley Professional Dog Walking Service any behavioural problems or tendencies that your dog may unfortunately suffer from such as aggression, worrying livestock, excessive lead pulling etc.  Failure to do so may result in cancellation of said contract. Wherever possible I will try to accommodate dogs with problematic characteristics through reasonable practical measures, such as the dog being muzzled and kept on a lead.
 
In the event of an emergency Alwoodley Professional Dog Walking Service will contact you as soon as possible therefore an available contact number must be provided. Should I not be able to contact you directly, please provide a further responsible contact for emergencies. Should your dog require immediate veterinary attention and nobody can be contacted, I will proceed to make necessary arrangements that I believe to be in the best interests of your dog. The owner of the dog will be responsible for any fees that Alwoodley Professional Dog Walking Service incur.  
 
As the owner of your dog you are responsible for any loss, or damage that your dog may cause whilst under the care of Alwoodley Professional Dog Walking Service.
 
Any dog which has been permitted to walk off-lead should be able to return upon command.
 
With regards to public safety, any dog which behaves in a manner which I believe to be a direct risk to the public, other animals, or myself, will not be offered any services.
 
The Walk...
 
All walks will be 60 minutes. The duration of the walk begins when we reach the chosen park/woodland, not from the time we leave your home. If Alwoodley Professional Dog Walking Service fails to attend or cancels a booked session, a full refund shall be provided. To allow flexibility your booked walk will typically be for a session (e.g. early morning, mid-afternoon) rather than a specific time. Owners should provide towels, water and food that may be required upon your dogs return.
 
Payment...
 
All payments must be made in cash/cheque/bank transfer at the end of the working week. Failure to make payment may result in cancellation of agreement/contract.

Cancellations of walks and visits...
 
Any cancellations by customers should be made by telephone or text message at least 24 hours before the booked service. Failure to do so will result in a full charge for the requested service. A smaller retainer fee is charged for any cancellations of prebooked walks.
 
Termination of Service...
 
If you wish to terminate your agreement with Alwoodley Professional Dog Walking Service then please provide one weeks notice in writing.
 
Alwoodley Professional Dog Walking Service reserves the right to cancel a service or booking at any time. Any such cancellations shall incur no charge to the customer. 
 
Insurance...
 
Alwoodley Professional Dog Walking Service has public liability insurance. It is recommended that your own dog is also insured.
 
Prices...
 
Alwoodley Professional Dog Walking Service reserves the right to change advertised prices. Existing customers will be provided with 14 days notice in writing of any such changes. All prices currently displayed are up to date.
 
The Website...
 
Please note that the contents of this website cannot be reproduced without the owner's consent. Alwoodley Professional Dog Walking Service is not responsible for the content of any sites linked to this one.  

Please note the I traded as Man's Best Friend Professional Dog Walking Service for almost 7 years. I changed name due to a business of the same name setting up in Horsforth in summer 2017....
 
Correct as of July 2018